卢显东

Spearheaded B2B client development, leveraging company-provided user pools to reach over 120 enterprise clients daily through telemarketing and WeChat sales (6+ daily WeChat contacts, 60+ effective calls) to promote product solutions and identify needs.

Implemented a tiered client maintenance system (40, 60, 80 classifications) for existing clients, conducting quarterly follow-ups and providing regular product training and value-added service recommendations to significantly improve client retention rates.

Developed and managed a comprehensive pre-sales, in-sales, and after-sales client relationship system, effectively improving pre-sales solution conversion rates, meeting in-sales demands, and resolving post-sales disputes.

Executed diversified market expansion strategies, including daily outbound calls (150+ calls, 100 minutes+ effective talk time) and leveraging platforms like Qianlima Bidding Network and government portals, securing 65+ small and medium-sized enterprise contracts, achieving a peak monthly sales of 600,000 RMB and quarterly sales of 1.2 million RMB, earning the 'Rookie of the Year' award.

Streamlined operational processes by implementing a standardized 'Procurement-Logistics-Finance' workflow, taking full ownership of cost, benefit, and delivery cycle control during sales, ensuring robust transaction processes.

Managed full-lifecycle production coordination, from planning to execution and delivery, utilizing dynamic scheduling for shoots via a product timeline, resulting in reduced shooting costs and a 100% on-time new product launch rate.

Developed a comprehensive supplier management system and optimized contract approval, prop procurement, and sample garment return SOPs, which shortened delivery cycles and ensured zero project overruns.

Enhanced execution efficiency and risk control by establishing an on-site issue response checklist and real-time product shoot sequencing, increasing single-day shooting efficiency by 30% and strictly controlling final footage rework rates.

Managed and supported live streamers and assistants, overseeing live broadcast planning and operations, including training new talent, conducting post-broadcast reviews, and drafting live stream scripts.

Developed and implemented an 'Enrollment-Trial-Conversion' OMO (Online-Merge-Offline) operational closed-loop system, strategizing promotional site selection, coordinating with campus leaders, and executing ground-level acquisition (20+ students per class) across three major universities in Guilin, while managing promotional staff.

Established a tiered service system (200+ class hours delivered/student file management) for teaching services and relationship maintenance, implementing a post-trial class follow-up mechanism to drive trial class conversion into enrolled students.